Click to call:1800 567 348

COVID-19 Updates

Feel fully supported throughout your weight loss journey with LifeShape Clinic in clinic or via telehealth.
Latest Update
In the face of Coronavirus (COVID-19), we are more committed than ever to the health and wellbeing of our clients and the community. At LifeShape Clinic, we are closely monitoring developments in relation to COVID-19, and we are taking measures to provide a safe environment to you and our staff. We recognise that the situation remains fluid, and as such we will regularly update this page with the latest advice and guidance as it comes to light.
Last update: 20 October 2021

Consultation Status

LifeShape Clinic is classified as a medical clinic, and we will continue to maintain this classification during this coronavirus emergency.

Our clinics in Milton, Gumdale, Springfield and North Lakes are open for face-to-face consulting. Telehealth will still be available to clients not wishing to or not able to attend in person, and to those outside of these clinic locations. If attending your consultation in person, please continue to wear a mask within the clinic, and use the Check In QLD app when arriving for your consultation.

From Tuesday 26 October 2021 our clinic in Melbourne will be open for face-to-face consulting. Telehealth will still be available to clients not wishing to or not able to attend in person, and to those outside of the clinic area. If attending your consultation in person, please wear a fitted mask within the clinic, and complete any relevant check-in processes when arriving for your consultation.

Our Sydney clinic is currently offering full telehealth services.

We’re Here to Help

In these very challenging times there has never been a more important time to stay connected with your clinical team who know you from working with you each week. At LifeShape Clinic, we are no strangers to telehealth. Our video or phone consultations are an excellent way to continue receiving weekly support from your clinician in the convenience of your own home if you are unable to attend in person. We’ve had many clients complete their program via telehealth, successfully reaching their weight loss and health goals.

Please click here to learn more about how we can support you via telehealth. Our Client Services Team will call you to confirm which appointment type you would like for your upcoming consultations

LifeShape LED

LifeShape LED can now be conveniently purchased via our online shop. All orders placed prior to 12pm are despatched the same day. If you are in isolation at home, please update the special order notes section with any relevant delivery instructions (ie. Please leave package at the bottom of front steps). Alternatively we are pleased to now offer a Dial & Collect option for LifeShape LED. If you would like to Dial & Collect your LED, please call the Client Services Team who will prepare your order for pickup from our Milton Clinic.
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Keeping Healthy in the Face of Coronavirus

We are committed to supporting you in every way we can during this time. Every kilogram lost boosts your health, and underlying immune capability. We have a great library of resources available to keep you on track.

For your own safety and peace of mind you can keep yourself updated on the latest health information on COVID-19 on the Australian Government Website. For medical advice 24 hours per day, 7 days per week ring 13HEALTH (13 43 25 84).

How You Can Help Us

The sentiment in the community right now is simple – support local small business. For more than 20 years, LifeShape Clinic has been assisting everyday Australians to improve their health and their lives. You can help us by:
Recommending our services to your friends, family or colleagues
Taking a few minutes to review us on Facebook or Google

Following us on Facebook or Instagram

The coming weeks and months will no doubt be challenging but we remain committed to helping you achieve your health goals. Thank you for your continued support, we truly appreciate it.

Got Questions? We’ve Got Answers!

Can I still have my weekly appointment?

Absolutely. If you can’t get to a clinic, we can complete your consultation via video or phone. At LifeShape Clinic, we are no strangers to telehealth. In these very challenging times there has never been a more important time to stay connected with your clinical team who know you from working with you each week. Our video or phone consultations are an excellent way to continue receiving weekly support from your clinician in the convenience of your own home. Our Client Services Team will call you to confirm which appointment type you would like, and assist you in getting prepared for telehealth consultations.

Can I still start a LifeShape Program?

Absolutely. Did you know carrying excess weight impairs your immune system, making you more susceptible to viruses? Amidst current health concerns, there’s never been a more crucial time to make some healthy lifestyle changes! We’ve had many clients complete their program via telehealth, successfully reaching their weight loss and health goals. Call our Client Services Team to book in an Initial Assessment which we can facilitate via video or telephone.

Alternatively, we have now launched LifeShape Online, a 12 week program designed to help you lose weight at home.

Can I still buy LifeShape LED?

Absolutely. We can despatch any LED dietary replacements to you, or alternatively you can now purchase LED via our online shop. All orders placed prior to 2pm are despatched the same day. If you are in isolation at home, please update the special order notes section with any relevant delivery instructions (ie. Please leave package at the bottom of front steps).

Please note there are delivery delays throughout Australia due to COVID-19. Should you believe there is a problem with the delivery of your order, please contact our Client Services team on 1800 567 348.

Are you still running Open Days and events in the LifeShape Kitchen?

Following the increasing level of government regulations designed to decrease community contact of COVID-19, regretfully some events in the Clinic have been postponed until further notice.

As of Tuesday 16 June, LifeShape Kitchen cooking demonstrations are open for bookings. Spaces are limted to allow for social distancing. Please contact the clinic to book, or click here for more information. 

We look forward to rescheduling other events such as Open Days and Weekend Cooking Workshops as soon as possible.

What hygiene measures are you taking in clinic?

The safety of our clients and staff remains our highest priority. We have doubled down on our level of environmental hygiene including:

  • Consultation rooms cleaned between each client
  • Increasing the frequency of cleaning within the clinic, including all common areas and amenities
  • Hand sanitizer available outside and within the clinic
  • Implementing the recommended levels of social distancing

When will you release another update about the clinic?

At LifeShape Clinic, we are closely monitoring developments in relation to COVID-19. Current clients will be contacted via phone and email directly regarding any changes to the clinic or their appointments. We will also regularly update this page with the latest advice and guidance as it comes to light. If you have any questions, please contact us on 1800 567 348.

Where can I find the most up to date information about COVID-19?

For your own safety and peace of mind you can keep yourself updated on the latest health information on COVID-19 on the Australian Government Website. For medical advice 24 hours per day, 7 days per week ring 13HEALTH (13 43 25 84).

We're here to help you take the first step


We know losing weight can be challenging, but we’ll be with you every step of the way. Please get in touch and our friendly Client Services Team will contact you to answer all your questions.

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How we're responding to COVID-19...
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Our Disclaimer: All client testimonials are genuine accounts of experiences on the LifeShape program. Due to the personalised nature of the LifeShape program, results may vary based on an individual’s compliance, motivation and personal history.
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